Last updated: 4 November 2025
Company: Whitelight Communications Pty Ltd
Website: whitelightcommuncations.com.au

Introduction

Whitelight Communications Pty Ltd is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or providing personal information to us, you agree to the terms of this Privacy Policy.

What Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly

• Name
• Email address
• Phone number
• Organisation and job title
• Enquiry details (e.g., messages sent through our contact form)
• Billing or invoicing details (if you engage our services)

Information we collect automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages viewed
• Date, time, and duration of website visits
• Website interaction and traffic data

This may occur through cookies, analytics tools or similar technologies.

Sensitive information

We do not intentionally collect sensitive information. If it is provided to us (e.g., through consultation or research activities), it will be handled in accordance with the APPs.

How We Use Personal Information

We may use your information to:

• Respond to enquiries or requests
• Provide communications, engagement, or consultancy services
• Manage client relationships
• Issue quotes, invoices, or contractual documentation
• Improve our website and user experience
• Send newsletters or updates (only with your consent)
• Conduct research and reporting related to our professional services
• Meet legal or regulatory obligations

How We Disclose Personal Information

We may share your information with:

• Employees, contractors or service providers supporting our operations
• Third-party platforms used for email, analytics, project management or invoicing
• Professional advisors (e.g., accountants, legal counsel)
• Government or regulatory bodies where required by law

We do not sell, rent or trade your personal information.

How We Store and Protect Your Information

We take reasonable steps to protect your data from misuse, loss, unauthorised access, modification or disclosure.

Your information may be stored:

• On secure servers
• In cloud-based platforms with appropriate security standards
• In password-protected files or systems

While we take appropriate measures, no method of digital transmission or storage is completely secure.

Overseas Disclosure

Our service providers may store information in overseas locations, including (but not limited to) the United States, the United Kingdom, and the European Union.
Where this occurs, we take reasonable steps to ensure those providers comply with privacy standards comparable to the APPs.

Cookies & Website Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to improve functionality, measure performance, and deliver a better user experience.

You can modify your browser settings to refuse cookies, but this may impact website functionality.

Access to and Correction of Your Information

You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate, out of date or incomplete.

To make a request, please contact us at admin@whitelightcommunications.com.au

We aim to respond within a reasonable timeframe and in accordance with the Privacy Act.

Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
We recommend reviewing the privacy policies of any site you visit.

Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or how we handle your information, please contact:

Whitelight Communications Pty Ltd
Email: admin@whitelightcommunications.com.au
Phone: 0408 058 263

Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website, with the ‘Last updated’ date shown at the top.